Here are a few reasons why we can’t be compared with the rest
COMMERCIAL GRADE QUALITY
Our entire product line is commercial grade stainless steel inside and out. Built for the demand of ongoing commercial use. These units are easy to clean, maintain, and most important food safe.
99 hour timer
Designed for all products and industries in mind, our 99-hour timer will cover anything you might need to dehydrate for a full day of drying time.
30-90°C PRECISION THERMOSTATS
Get the quality outcome you're looking for with our precision thermostats. Outstanding temperature control and temperature hold anywhere from 30-90°C.
AMBIENT AIR MODE
If you desire to dry your product using fans only and no heat, simply set the temperature to 00 on the control panel. This can be great for drying products such as herbs, biltong and some seafoods.
1. WHAT DOES THIS WARRANTY COVER? This Commercial Warranty covers any defects for material or workmanship under normal commercial use during the Warranty Period. During the Warranty Period, Benchfoods will repair, at no charge, products or parts of a products that prove defective under normal commercial use. 2. WHAT WILL WE DO TO CORRECT PROBLEMS? Benchfoods will action 1 of 3 scenarios based on the defect and the product purchased; 1. Send a brand-new replacement of the defective product. *Does not apply for custom industrial orders 2. If the defective part of the product is already identified, we will ship the replacement part and have a service technician come onsite to replace and install once it has arrived. 3.Send out a service technician to investigate the defect. Once the issue has been identified, the technician will either fix the defect immediately or notify Benchfoods of replacement parts needed. If the latter, Benchfoods will ship the required replacement parts to the service address. The technician will then return onsite to service and fix the product. 3. HOW LONG DOES THE COVERAGE LAST? The Warranty Period for Commercial and Industrial Dehydrators, as well as their accessories, is 3 years from the original date of purchase. Individual Dehydrator Parts purchased are not covered by warranty unless they are received through a warranty claim on a previously purchased product. In this case, a replacement product or part/s assumes the remaining warranty of the original Physical Good or 180 days from the date of replacement or repair, whichever is longer.
Domestic: Shipping timelines are based on inventory and stock locations. To check shipping timelines, you may visit the individual product page located just above the “add to cart” button. Items in local stock will ship next business day and will take somewhere between 7-10 business days, depending on the location and size of the freight. We offer express shipping on select items, which will take 3-6 business days.
International: We have regional distribution warehouses located across the globe. Because of our global operation, we get inexpensive international shipping rates. In some countries, we can deliver all the way to the end-delivery address. Others, we may only be able to deliver to customs entry point.
Industrial Units: Standard domestic shipping is included in your industrial unit price. These units are made to order and will take around 12-16 weeks to your door.