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benchfoods

Spare Parts

Designed & Engineered for Home Chefs Who Take Food Preparation Seriously

Download Catalog

benchfoods

Spare Parts

Designed & Engineered for those who are serious about preparing food

Download Catalog

120-Day Money Back Guarantee

We are dollar for dollar the best in value for premium dehydrating equipment & still offer end-to-end service.

5-year COMPREHENSIVE Warranty

We back our quality with a 5-year Comprehensive Warranty that covers you for any manufacturing issues.

Expert 24hr / 7 day support

We are passionate about the experience you have when dealing with us so we have refined our expert support.

Offering Value is why we’re here

We are dollar for dollar the best in value for premium dehydrating equipment & still offer end-to-end service

5 year Comprehensive Warranty

We back our quality with a 5 yr Comprehensive Warranty that covers you for any manufacturing issues

Expert 24hr / 7 day support

We are serious about the experience you have when dealing with us so we have refined our expert support.
Easter Eggs

WINTER Sale Ends

FEB 28th 2025

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Why choose a benchfoods dehydrator?

Here are a few reasons why we can’t be compared with the rest

HORIZONTAL AIR FLOW
COMMERCIAL GRADE QUALITY
Our entire product line is commercial grade stainless steel inside and out. Built for the demand of ongoing commercial use. These units are easy to clean, maintain, and most important food safe.
TIME AND TEMP MEMORY
99 hour timer
Designed for all products and industries in mind, our 99-hour timer will cover anything you might need to dehydrate for a full day of drying time.
TEMPERED GLASS PANEL
30-90°C PRECISION THERMOSTATS
Get the quality outcome you're looking for with our precision thermostats.
Outstanding temperature control and temperature hold anywhere from 30-90°C.
AMBIENT AIR MODE
AMBIENT AIR MODE
If you desire to dry your product using fans only and no heat, simply set the temperature to 00 on the control panel. This can be great for drying products such as herbs, biltong and some seafoods.

Commercial Warranty

1. WHAT DOES THIS WARRANTY COVER?
It covers defects in material or workmanship under normal use. We will repair or replace products/parts that prove defective during the warranty period.

2. WHAT WILL WE DO TO CORRECT PROBLEMS?
We will action 1 of 3 scenarios based on the defect and the product purchased;
1. Send a brand-new replacement of the defective product.
*Does not apply for industrial orders
2. If the defective part of the product is already identified, we will ship the replacement part and have a service technician come onsite to replace and install once it has arrived.
3. Send out a service technician to investigate the defect. Once the issue has been identified, the technician will either fix the defect immediately or notify BenchFoods of replacement parts needed. If the latter, BenchFoods will ship the required replacement parts to the service address. The technician will then return onsite to service and fix the product.
*If there is no technician locally available, then a local appliance repair technician can be sourced by the customer and BenchFoods will pay the technician invoice or reimburse the customer if prepaid.

3. HOW LONG DOES THE COVERAGE LAST?
The Warranty Period is now 5 years from the original date of purchase for Industrial, Commercial, and Domestic Dehydrators. *Excluding refurbished dehydrators which carry a 3 year warranty. Replacement products or parts, provided through a warranty claim, assume the remaining warranty of the original product or 180 days from the replacement or repair date, whichever is longer. *Spare Parts purchased outside of a warranty claim are not eligible for warranty coverage.

Further information can be found on our warranty page.
More Info

Shipping & Returns

Domestic: Order by 12PM (CST) during business days for Same Day Dispatch. Orders received after this time will be dispatched within 24 hours of order placement, excluding weekends and holidays. Note: While we strive for Same Day Shipping, we cannot guarantee its availability.
Items in local stock will ship next business day and will take somewhere between 7-10 business days for standard free shipping. Priority Shipping is available for an additional fee with a timeline of 2-5 business days for delivery. Note: Priority Shipping Not Available for Hawaii/Alaska 

International: Our global operation, with regional distribution warehouses, ensures efficient international shipping rates. Depending on the country, we can deliver directly to the end delivery address or ship to the customs entry point.

Industrial Units: Standard domestic shipping is included in your industrial unit price. These units are made to order and will take around 12-16 weeks to your door.
More Info

Frequently Asked Questions

How much does shipping cost?

How long does shipping take?

Do you deliver internationally?

Does the unit include trays?

How much can I dehydrate in this unit?

Commercial warranty

1. WHAT DOES THIS WARRANTY COVER?
It covers defects in material or workmanship under normal use. We will repair or replace products/parts that prove defective during the warranty period.

2. WHAT WILL WE DO TO CORRECT PROBLEMS?
We will action 1 of 3 scenarios based on the defect and the product purchased;
1. Send a brand-new replacement of the defective product.
*Does not apply for industrial orders

2. If the defective part of the product is already identified, we will ship the replacement part and have a service technician come onsite to replace and install once it has arrived.
3. Send out a service technician to investigate the defect. Once the issue has been identified, the technician will either fix the defect immediately or notify us of replacement parts needed. If the latter, we will ship the required replacement parts to the service address. The technician will then return onsite to service and fix the product.
*If there is no technician locally available, then a local appliance repair technician can be sourced by the customer and BenchFoods will pay the technician invoice or reimburse the customer if prepaid.

3. HOW LONG DOES THE COVERAGE LAST?
The Warranty Period is now 5 years from the original date of purchase for Industrial, Commercial, and Domestic Dehydrators. *Excluding refurbished dehydrators which carry a 3 year warranty. Replacement products or parts, provided through a warranty claim, assume the remaining warranty of the original product or 180 days from the replacement or repair date, whichever is longer. *Spare Parts purchased outside of a warranty claim are not eligible for warranty coverage.

Further information can be found on our warranty page.
More Info

Shipping & Returns

Shipping: Standard Domestic Shipping is included in your Industrial Unit price. These units are made to order and will take around 12-16 weeks to your door.

ReturnsAs these units are built to order and often have specific modifications to an individual customer, returns are not accepted unless due to manufacturing issues that are unable to be resolved from a technician servicing.
More Info

Frequently Asked Questions

How much does shipping cost?

How long does shipping take?

Do you deliver internationally?

Does the unit include trays?

How much can I dehydrate in this unit?

we partner with a wide range of COMPANIES
From environmental solutions to pet treats, we are continually amazed with the diverse applications of our dehydrators.
Military Research Facilities
Charity & Disaster Relief
Meals, Pies & Snacks
Pudding & Gello
Hot Cocoa, Marshmallows & Pudding
Popcorn
Smoked Sausages
Meals, Sides & Vegetables
Pickles
Meals, Cakes & Pies
Pasta Sauces & Tomatoes
Seed Preservation
Plant Based Food
Pre-Made Meals & Soups
Dried Meat
Sustainability & Reducing Food Waste
Cosmetics
Automotive Textiles
Space & Exploration
Distillery
Pet Treats
Farmers Markets
Health | Beverage Production
Pet Food Production
Compostable food packaging
Food Production | Kelp
Science & Research
Mushrooms
Organic Food Supply
Youth Food Bank
Biltong
Natural Hemp Products
Food Science | Beverage Production
Natural Food Production & Restaurant
Plant Based Food Technology
Food Production
Military Research Facilities
Charity & Disaster Relief
Meals, Pies & Snacks
Pudding & Gello
Hot Cocoa, Marshmallows & Pudding
Popcorn
Smoked Sausages
Meals, Sides & Vegetables
Pickles
Meals, Cakes & Pies
Pasta Sauces & Tomatoes
Seed Preservation
Plant Based Food
Pre-Made Meals & Soups
Dried Meat
Sustainability & Reducing Food Waste
Cosmetics
Automotive Textiles
Space & Exploration
Distillery
Pet Treats
Farmers Markets
Health | Beverage Production
Pet Food Production
Compostable food packaging
Food Production | Kelp
Science & Research
Mushrooms
Organic Food Supply
Youth Food Bank
Biltong
Natural Hemp Products
Food Science | Beverage Production
Natural Food Production & Restaurant
Plant Based Food Technology
Food Production
Military Research Facilities
Charity & Disaster Relief
Meals, Pies & Snacks
Pudding & Gello
Hot Cocoa, Marshmallows & Pudding
Popcorn
Smoked Sausages
Meals, Sides & Vegetables
Pickles
Meals, Cakes & Pies
Pasta Sauces & Tomatoes
Seed Preservation
Plant Based Food
Pre-Made Meals & Soups
Dried Meat
Sustainability & Reducing Food Waste
Cosmetics
Automotive Textiles
Space & Exploration
Distillery
Pet Treats
Farmers Markets
Health | Beverage Production
Pet Food Production
Compostable food packaging
Food Production | Kelp
Science & Research
Mushrooms
Organic Food Supply
Youth Food Bank
Biltong
Natural Hemp Products
Food Science | Beverage Production
Natural Food Production & Restaurant
Plant Based Food Technology
Food Production
Finance

Pay your way with our quick finance options

We have the financing that’s right for you, your needs, and the equipment you want. We don’t discriminate between companies of different sizes; we have something for everyone.
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